I’d like to give a big shout out to DSTV / SuperSport for the gargantuan cock-up of their Saturday night coverage of (possibly) the biggest game of the Six Nations this year.
France vs England at Twickenham. Both competing for the Grand Slam. England apparently playing “total rugby” and the French admitting that they don’t like them. “Le Crunch”, if you will.
It was all perfectly set up for a great evenings’ rugby entertainment and I was ready. I even had my favourite drinking pants on.
So when the 19:00pm kick-off came and went and I still had some cliff jumper from Columbia on my screen I started to get a little edgy. What made matters so much worse was the complete lack of communication from their side. One would think that a simple message informing viewers that “there’s an issue” would be the standard practice here, but the fact that this only occurred deep into the first half makes me think that:
a) they weren’t aware of the issue, or
b) the production team were having a few beers getting ready for the
Stormers / Lions game and just couldn’t be assed.
Either way it was really unimpressive stuff.
Is it too much to ask from the “premium” sports channel in South Africa to actually attempt to offer a first class service? Lord knows we pay enough for it.
It’s not hard guys, if you have a technical issue keep your viewers informed, and do it early. Don’t wait until 10 minutes before half time to give some feeble excuse as to why you’re showing re-runs of “Transworld Sport” and not the scheduled event.
That only makes you seem like a bunch of amateurs and a lot of your subscribers very angry.